(All course fees are in USD)

Course Description

You will learn how to use practical, strategic methods to plan and deliver continual improvement with the necessary agility from this ITIL 4 Strategist course. The ITIL Strategist certification training is relevant to both the ITIL Managing Professional and Strategic Leader streams, as planning and continual improvement are universal capabilities.

Offered in Partnership  with

Simplilearn

Course Delivery

Online self-paced learning: 7 hours

Benefits

In this ITIL® 4 Strategist: Direct, Plan, and Improve course you will learn the practical skills needed to create a “learning and improving” IT organization with a reliable and effective strategic direction.

This ITIL 4 Strategist training program will help you understand the impact of agile and lean work processes and how they can be leveraged to an organization’s advantage.

This online course has 20 PDUs for self-paced learning.

Skills to be Learned

• Operating Model
• Strategy tactics operations
• Governance compliance management
• Risk management in DPI
• Optimization of workflow
• Value stream mapping

Award upon Successful Completion

ITIL® 4 Strategist: Direct, Plan and Improve “Certificate of Achievement” from Simplilearn

Awarding Organisation

Simplilearn

Learning Outcomes

When you complete this ITIL 4 Strategist: Direct, Plan, and Improve course, you will understand:

• How to use practical, strategic methods to plan and deliver continual improvement with the necessary agility
• The impact of agile and lean ways of working, and how they can be leveraged to an organization’s advantage

Assessments

Course-end assessment

Course Completion Criteria

• Complete the online self-learning course
• Complete the course-end assessment with a minimum 80% score

Who Should Enrol

This ITIL Strategist course is aimed at IT leaders and managers at all organizational levels who are pursuing either the ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) designation or those involved in shaping IT direction and strategy. It is also well-suited for the following professionals:

• ITSM managers
• ITSM practitioners managing IT-enabled products and services
• Existing ITIL qualification holders wishing to expand their knowledge

Prerequisites

To be eligible for this ITIL Strategist training, applicants should have:

• Passed the ITIL 4 Foundation examination AND
• Attended an accredited training course for this module

Course Overview

• Lesson 01 – Course Introduction

• Lesson 02 – Key Concepts of DPI

• Lesson 03 – Key Principles and Methods of Direction and Planning

• Lesson 04 – Governance, Risk, and Compliance

• Lesson 05 – Continual Improvement

• Lesson 06 – Communication and Organizational Change Management

• Lesson 07 – Measurement and Reporting

• Lesson 08 – Value Streams and Practices

Accessible Period of Course

1 year from date of enrolment